Showing posts with label Merchantainment. Show all posts
Showing posts with label Merchantainment. Show all posts

Tuesday, January 28, 2014

Merchandise Tier 3

Tier 3 has thus far been my favorite day of training. Today was actually my first day out in the park, putting my practice to the test! Everything went pretty well and I feel like it was pretty easy, especially having worked in retail before. I have definitely found my niche though - merchantaining!
"Merchantaining" is playing with the merchandise for the guests. For example (and this has been my favorite part thus far): one of our merchandise carts in Asia sells all plushes, including a small brown bear puppet that seriously looks like a real bear! Guests get a kick out of it when I put it to use and it's fun to see their reactions! I get to scare the crap out of our older guests, which is, of course, hilarious and then I get to brighten up the kiddos' faces! It seriously is just the best!

The day went by pretty quickly because we got to take a lot of breaks and a long lunch, which was nice! In my next training, Tier 4, I will be learning about floor stocking, which means another FABULOUS outfit, so just look forward to that!

Sunday, January 26, 2014

Merchandise Tier 2: Merchantainment

Today I had my Merchantainment class at Disney University where I learned how to use the registers. They have a room full of registers and we learned how to use a bunch of functions on them. The actual practicing on the registers was the part I liked but there was a lot of us sitting and them talking to us for extended periods of time. Those were the parts I was fighting HARD to keep my eyes open. 


All of the first part was from 8:00am-12:15pm and then we broke for lunch. After lunch, guess what it was time for? MORE E-LEARNING! WOO! -.- I have decided that I really don't prefer the E-Learning modules. I understand they're necessary, but that doesn't make them any less boring! 

I got home around 2:30 and was able to clean the apartment and do laundry. I think Sydney and I are going to go to the parks right now depending on how the weather plays out! I have work at 7:00am, ouch, but then I have two days off and so does Emily and we can't WAIT to hit the parks together some more!!!