Phone Interview

  1. Why do you want to do the program?
  2. Tell me about your past work experience.
  3. What kind of pace to you prefer working?
  4. How would you make someone's experience magical if you were working as a merchandise cast member?
  5. Have you handled cash before?
  6. How would you handle a repetitive schedule or task?
  7. Have you spoken in front of a large group of people before?
  8. How would you handle an emergency?
  9. Have you lived with roommates or in a dorm situation before?
  10. How would you handle a roommate that wasn't cooperating?
  11. How do you feel about the Disney Look? Could you comply with it?
  12. How do you handle multi-tasking or working with interruptions?
  13. Explain your previous jobs and how they might help you with your chosen roles.
  14. How would you make a guests day?
  15. Why do I want to do the CP at this point in my life?
  16. Name a time when you had to multi-task to complete a job and how did it effect the end results of what you were trying to accomplish?
  17. How do you deal with multiple things going on at once and having multiple tasks to get done?
  18. Name your top 3 roles and why you chose them.
  19. Do you prefer to work alone or in groups?
  20. Are you familiar with the parks, resorts, and Orlando area?
  21. What does Disney mean to you?
  22. How will the college program help you professionally?
  23. What are you most looking forward to?
  24. What makes you a good candidate for the program?
  25. What are three positive qualities about yourself?
  26. What are three negative qualities about yourself?
  27. What can you offer the company?
  28. What Disney character is most like you?
  29. What’s a magical moment you have had in the Disney parks?
  30. Tell me about a time where you made a guest happy at a job.
  31. How would your bosses (past and present) describe you?
  32. Tell me about a time you didn’t get along with your co-workers.
  33. Tell me about a time where a customer was difficult. How did you handle it?
  34. Do you mind working and living far away from home?
  35. Do you mind working mornings, evenings, late nights, weekends, and holidays?
  36. What experience do you have with children?
There were a lot more questions I found, however these were the one I felt were the most pertinent to focus on. For a more complete list click here.


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